Articles

 "Maxmind error". What should I do?

Maxamind error comes if you have given address of different country and making payment from other...

 Can I remove the footer credit links?

Though you can remove the footer credit links, we will appreciate if you keep the links intact.

 Can I use SuperSite template on WordPress?

No, you can not use SuperSite templates on WordPress. SuperSite templates can be used on...

 Changing page name in WHMCS theme distorting page layout. Why?

You need to change the WHMCS page name in all 3 files: header.tpl, footer.tpl and...

 Creating new page in WHMCS theme distorting page layout. Why?

While creating a new page, you need to add page name in "php if condition block" given in...

 Do you offer customization services?

Yes, we do.We provide following customization services:1. Custom WordPress theme2. Custom WHMCS...

 Do you provide themes other than hosting?

Yes, we can create customized themes across various categories. These themes are tailor-made to...

 How can I get the support for the theme?

Support is available through following mediums:1. Themes come with strong documentation2. Support...

 How can I login to client area?

You can login from https://www.themechilly.com/manage with your login credentials sent to you in...

 How often can I use a purchased theme?

You can use the theme on multiple domains but you can't resell it.

 How to use WHMCS instead of SuperSite?

Sign in to the control panel of ResellerClub. Click on “User Profile” and select “Manage...

 I am ResellerClub member. How can I get discount?

We have a special promo code for ResellerClub members that can be used to get discount. You can...

 I forgot my client area password. How can I reset it?

Go to https://www.themechilly.com/manage/clientarea.php and click on 'Request a Password Reset'.

 What are the payment options?

Payments are processed via PayPal, Pay by Credit Cards and Pay by Master/Visa Credit Cards. You...

 What does WordPress theme bundle comprise?

WordPress theme bundle contains following:1. Documentation Folder(1) Installation video...

 Where can I download the theme?

The theme will be automatically downloaded once your payment is received. You can also download...